More on HP / Compaq Known MoBo Issue
Regarding the faulty Hewlett-Packard and Compaq Motherboards….
There was a comment on my previous post from Dave Farr: “Any Canadians wishing to join a class action suit in Canada (Vancouver) regarding defective video chipsets and motherbaords in the HP brand dv series (perhaps others as well) please contact me. davefarr1967@gmail.com”
I wrote to him to ask more about this, and he replied more at length. I present his email here as information about this motherboard malfunction.
Hi Dave,
Well, I own an HP dv9000cto which died in Brazil on me around June
after 2 years of service, the symptoms of the graphics chipset failure
began in April and I then started a service file with HP- this is an
American model and they strung things out long enough to be out of
every warranty and recall. HP then offered to ‘fix all issues’ for
$400cdn. I had researched the problems and wasn’t convinced that they
could fix the problem to last a reasonable length of time- I suppose
my expectation of a laptop lasting 5+ years is unrealistic. I used the
unit for work so that was a real problem as well.
When researching this I couldn’t believe the extent of the problem as
the name HP stood for quality (a lot of people, including myself
mistakenly thought), and I was bothered that Americans had their s**t
together and could go after HP for some kind of settlement. I then
decided ‘why not?’ and investigated a similar action here, it can be
done but it requires alot of work and I get the feeling that Canadians
are too busy to be bothered taking on a giant corporation… I found a
lawyer in Vancouver who is willing to take a shot at this with some
backup from down south. The biggest problem I have found is getting
the word out to HP-dv owners (especially in Ontario- why? because the
laws there favor cross country suites), any help on this issue would
be greatly appreciated. Bruce Lemer is the lawyers name and he made a
good point that these companies make and keep hundreds of dollars
profit on any owner that doesn’t squawk about the quality of the
product they sell to the public. I don’t know what issues Compaq has,
but I am sure HP has warehouses full of dead dv’s.
Thanks for the email…
Dave Farr”
